Contact Resource West, Inc.

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Give us a call at +1 (866) 956-9378  or use the following form to contact us with your questions or comments.

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2245 Colex Drive
Grand Junction, CO 81505 (USA)

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326 Main Street, Ste 230
Grand Junction, CO 81501
USA

+1 (866) 958-9378

Privacy Policy

Resource West Privacy Policy

Resource West is committed to maintaining your privacy. Please read through Resource West’s privacy policy, as it will tell you how the company uses your information. (Note: Resource West never sells lists of its clients or potential clients to anyone.)

Introduction

Resource West was formed in 2006 when Jack Hays, CEO, saw the need for our clients to be able to evaporate water to help reduce the cost of disposal fees. Resource West’s subsidiary, PCI Manufacturing Solutions, LLC, offers the highest quality manufactured steel products for oil and gas, construction, and other heavy industry applications. Protecting consumer privacy is important to us. Resource West and its affiliated United States subsidiary PCI Manufacturing Solutions, LLC (hereinafter collectively referred to as “Resource West,” “we,” “us” or “our”) adhere to the Safe Harbor Agreement concerning the transfer of personal data from the European Union (“EU”) to the United States of America. Accordingly, we follow the Safe Harbor Principles published by the U.S. Department of Commerce (the “Principles”) with respect to all such data, as well as applicable U.S. laws, rules and regulations regarding such information. If there is any conflict between the policies in this privacy policy and the Principles regarding Personal Information (as defined below) transferred from the EU to the United States, the Principles shall govern. Otherwise, this Policy shall govern. This privacy policy (“Policy”) outlines our general policy and practices for implementing the Principles, as well as applicable U.S. laws, rules and regulations regarding the privacy of Personal Information we gather through our websites (“Website(s)”), including the types of information gathered through such Websites, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that Personal Information.

BY ACCESSING AND USING THIS WEBSITE, YOU AGREE TO THE TERMS OF THIS POLICY AND ACKNOWLEDGE AND CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF PERSONALLY IDENTIFYING INFORMATION OF THE TYPE AND FOR THE PURPOSES DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, PLEASE DISCONTINUE YOUR USE OF THIS WEBSITE.

Applicability of Policy

This Policy is applicable to the following and only the following U.S. operated web sites of Resource West: http://www.resourcewest.net and http://pcimfgsolutions.com/. This Policy is not applicable to any other of Resource West web sites or aspects of the operations of Resource West or PCI, including but not limited to, sales from other sites. If you click on a link on this Website that takes you to another site, please read that site's privacy policy and site terms or legal policy to make sure that you understand and agree with the terms applicable to your visit of the linked site. This Policy applies to all Personal Information (as defined below) received by Resource West through the Websites, whether in electronic, paper or verbal format.

Personal Information - Collection, Use and Sharing

If this Website permits you to contact Resource West to respond to your questions or fulfill your requests, it may be necessary for Resource West to ask you for personally identifiable information, such as your company name, name, address, e-mail address and telephone number (collectively, “Personal Information”).

Because Resource West is committed to protecting your privacy, it does not engage in the practice of selling or trading Personal Information to third parties for promotional purposes. Resource West will not, for example, sell a customer list to an outside party so they can use it to market something to you. Resource West only collects, uses or discloses Personal Information that is necessary for the purposes stated in this Policy, and Resource West only retains it for so long as necessary to fulfill these purposes. Resource West will not provide the information submitted to a third party without your permission, except where necessary to process or fulfill your order, including without limitation, providing necessary information to relevant finance-related companies, logistics and transport service providers and authorized after-sales service providers, as well as respond to your requests or answer your inquiries, or in the good faith belief that disclosure of information is reasonably necessary to respond to claims that content you have submitted to this Website violates the rights of third parties or as necessary to protect Resource West, its Website users' and/or the public's rights, property and/or safety. Resource West may establish in-house credit accounts to qualified applicants, which may be offered via a form made available through the Website. Should Resource West obtain information from you for such purpose, Resource West will use such information for internal purposes only and will not share such information with any third party without your express written consent. Resource West shall ensure that any third party for which Personal Information may be disclosed subscribes to the Principles or are subject to laws providing the same level of privacy protection as is required by the Principles and applicable U.S. laws, rules and regulations and agree in writing to provide an adequate level of privacy protection.

Resource West may use the Personal Information you provide to respond to your requests via mail, e-mail or phone. In addition, if you place an order for a product, Resource West may need to contact you for additional information needed to process or fulfill your order or request. In certain circumstances, a form may be provided through the Websites for employment at Resource West; however, this form is only applicable and available to U.S. residents. Resource West reserves the right to contact you via phone, mail or e-mail if you make a purchase or request a service to determine your satisfaction with that product or service.

Resource West may share personal information within the Company for the purposes described in this Policy. Resource West also may provide aggregate statistics, and share general information about the Websites’ sales, traffic patterns and related site information to reputable third parties, but these statistics will include no Personal Information. 

Resource West has the right, but not the obligation, to retain and use such information stored in Resource West’s databases and other information obtained from your current or previous activities on the Websites for a reasonable period of time, not to exceed any legal requirements or limitations, to resolve disputes, troubleshoot problems and enforce Resource West’s legal rights and the terms and conditions of this Policy or the Websites’ terms of use.

Opt-Out

Resource West may use the Personal Information submitted for internal marketing purposes. For example, Resource West may use a data processing agent (such as Constant Contact or MailChimp) to send marketing emails to you; however, the data processing agent will have an opt-out requirement for all email marketing that will permit you to “opt-out” of any such communications. You will have the option of advising Resource West whether you prefer that the Company contact you via regular mail, e-mail, or phone, as applicable. 

General Data Collection

In general, you can use this Website for informational purposes without telling Resource West who you are and without providing Resource West any personal information about yourself. From time to time, Resource West or its third party designees may place information on your computer to allow Resource West to identify you. This information is commonly known as "cookies" and many web sites use them and their use for such purposes has become commonplace in the consumer e-commerce industry. Cookies are pieces of data stored on your computer's hard drive, and not on this Website. Resource West and/or its third party designees will only view information put on your computer in cookies set by Resource West and/or its third party designees from Resource West’s Websites.

The use of cookies provides benefits to you, such as eliminating the need for you to enter your password frequently during a session, or re-enter items you place in your shopping cart from visit to visit if you do not finish a transaction on an earlier visit. The information is not personally identifiable; in other words, cookies identify your computer, but not you personally. By showing how and when our visitors use our Websites, Resource West can continue to improve them. If you do not wish to receive cookies, or want to be notified of when they are placed, you may set your web browser to do so, if your browser so permits. Please understand that if cookies are turned off, you may not be able to view certain parts of the Websites that may enhance your visit or otherwise facilitate your interaction with the Websites.

The Websites also use technology that lets Resource West collect certain technical information, including your Internet protocol address, your computer's operating system, your browser type and the address of any referring web sites for purpose of improving Resource West’s service.

Updating Your Personal Profile

Resource West shall allow an individual access to their Personal Information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.

Disclosures Required by Law

If Resource West is compelled by law, court order or other judicial process to disclose any of your Personal Information to a court or third party, Resource West will attempt to give you prior notice using the contact information you have provided. You hereby authorize Resource West to disclose any information about you for any of the above purposes stated above in the "Personal Information" Section, such as in connection with an investigation of intellectual property infringements or other activity that is illegal or may expose Resource West to legal liability.

Security

Resource West endeavored to take commercially reasonable measures to protect your Personal Information submitted to Resource West your use of the Websites from loss, misuse and unauthorized access, disclosure, alteration and destruction. Resource West put in place appropriate physical, electronic and managerial procedures to safeguard and secure the Information from loss, misuse, unauthorized access or disclosure, alteration or destruction. While there are always risks associated with providing personal data, whether in person, by phone or via SSL or other technologies over the Internet, and no system of technology is completely safe, "tamper" or "hacker-proof," Resource West endeavored to take reasonable precautions which are appropriate to the sensitivity of the information to prevent and minimize such risks in connection with your use of this Website. Notwithstanding the foregoing, Resource West does not guarantee the security of information on or transmitted via the Internet.

Data Integrity

Resource West shall only process Personal Information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, Resource West shall take reasonable steps to ensure that Personal Information is accurate, complete, current and reliable for its intended use.

Enforcement

Resource West uses a self-assessment approach to assure compliance with this Policy and periodically verifies that the Policy is accurate, comprehensive for the Personal Information intended to be covered, prominently displayed, completely implemented and accessible and in conformity with the Principles. We encourage interested persons to raise any concerns using the contact information provided and we will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Information in accordance with the Principles. If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using (an independent resource mechanism) as a third party resolution provider.

Policy Changes

This Policy may be amended from time to time consistent with the requirements of the Safe Harbor and applicable U.S. laws, rules and regulations. We will post any revised Policy on this website. Resource West is committed to following the Principles for all Personal Information within the scope of the Safe Harbor Agreement. Personal Information outside the scope of the Safe Harbor Agreement is subject to the policies of Resource West that may differ in some respects from the general policies set forth in this Policy.

Contact Information

Questions, comments or complaints regarding Resource West’s Safe Harbor Policy or data collection and processing practices can be mailed or emailed to:

Resource West, Inc.
Attn: Legal Department
326 Main Street, Ste 230
Grand Junction, CO 81501 (USA)
info@resourcewest.net

Effective date: August 2016

Applied H2O Solutions